Zhao, Huan-huan, and Zhen-juan Xia. “Decision Analysis of A Dual Channel Supply Chain Considering Manufacturer’s Online Returns and Online Reviews”. International Journal of Industrial Engineering: Theory, Applications and Practice 31, no. 4 (August 15, 2024). Accessed June 19, 2026. https://www.ijietap.com/ijietap/index.php/ijie/article/view/9967.